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General terms of sale

Every order implies full acceptance of the present general terms of sale.  Every order executed by us will be considered as being conformed to the present terms of sale.


Every shipment will be executed Ex-works.

Whatever be the transport mode or the terms of delivery, the transport of the shipment is always at the addressee's risk. The choice of the forwarding agent is ours. As soon as the goods have left our warehouse, they are no longer subject to our responsibility.

From the moment the goods have left our warehouse, they are under the sole responsibility of the forwarding agent who will be held responsible in the event of damage that might occur to the goods during the transport. The goods remain ours until full payment of the respective invoice is accomplished.

Any complaint with regard to lacking goods, damage or any other reason needs to be notified by registered mail within a period of maximum 8 days upon receipt of the goods in order to be sustainable. The costs for returning the goods are at the customer's charge.

In case the delivery is delayed we cannot be held responsible in any way. We also reserve the right to deliver part of the ordered goods. The customer cannot use this delay as a pretext to refuse the goods he ordered except for a clear date of delivery being stated expressly on the order form.

The delivery can be refused or postponed in case we consider the respective customer's balance due too high already.

The customer is formally bound to respect the sales prices that might be mentioned on the invoice without any departure.

Agreements are considered to be contracted in Gent and hence are subject to Belgian Law. 

Any disputes are solely sustainable to the law court of Gent, Belgium.

Above mentioned is subject to possible modifications.